We are delighted that, after the months of lockdown that we have all endured, you are now considering a visit to the stunning Highlands of Scotland. We are even more delighted that you are considering visiting us at the Ardross Glencairn Guesthouse. The Highlands has some of the most stunning scenery in the world; wide open spaces, beautiful nature all around us and the warmest of welcomes.
In accordance with the current Government Guidelines, we have made some changes to parts of your stay to ensure yours and staff safety during this time.
We have installed safety screens at reception for check in and have marked out a safe distance between each guest at check in. We are asking that everyone provide card details so that payment can be taken the day before arrival to allow us to provide a contactless check in service for everyone.
We have taken every measure to ensure the cleanliness of each room. Each room will be thoroughly disinfected, and all touch point items disinfected using industry-leading cleaning products and procedures. Finally, your room will be sealed, so you have the comfort of knowing that no-one has entered the room after it has been cleaned.
During your stay, no one will enter your room as we will be suspending any housekeeping services during your stay until further notice. Therefore, if you are staying with us for more than one night any extra items required can be requested at reception.
We have removed certain items from every room to reduce touch points. Many items are available at reception on request.
We have made a temporary change to our breakfast options as well, due to the fact, that our dining and kitchen space is not big enough to put social distancing in place. We have had to put a different breakfast option in place that we hope you will all still enjoy.
We will be offering a takeaway breakfast option to all guests who wish to purchase breakfast with their room. Take away breakfast will consist of a continental breakfast bag, hot takeaway drink, and hot breakfast roll. This will be available from the dining room and a separate entrance and exit will be in place with hand sanitiser station at the entrance of the dining room. Protective screens will also be in place to protect both guests and staff.
We have a check out box located at reception where keys can be placed on check out. Currently, we are asking all guests to check out by 10am to allow our housekeeping to have the longest time possible cleaning the room before the next guest we are due to welcome arrives.
We look forward to a socially distanced, but very much, warm highland welcome, to our family run guesthouse in the heart of the Highlands. Please make your reservation with us knowing that you are in dedicated, caring, responsible and approachable hands.